Complaining and grumbling

Some people seem to be allergic for it, but actually everybody at some point falls into the trap of complaining and grumbling. Isn't it? Nevertheless, in many organisations seems to be a taboo on grumbling and other expressions of frustration.

People who grumble are quickly labeled as 'unmotivated'. A beautiful saying I heard and I think is very true is this one: "A complaint is a need wrapped in barbed wire". When we look at it like this it looks completely different. How can we unwrap the barbed wire and get to the wish/need? It can be useful when you catch yourself on grumbling to think about this question: "What is it that I really need at this moment?" And subsequently continue to think how you can forfill this need without making yourself completely dependent on one other person. Otherwise it soon becomes coercion of manipulation. This process you could also try to do with others, getting to know what their real needs are. So:

-Make a good use of grumbling and complaining in stead of fighting it

-Use ure frustration about grumbling of others as an instrument during processes of change. Use this energy to find creative solutions!

Good luck!